Trust

How we back what we sell.

HOSP OPS is built for venues that want to run a real operation without being locked into a platform. These are the promises behind the pricing — plain, and in writing.

01

One flat price per venue. Unlimited staff. No per-user fees, ever.

You pay one price per venue, whatever the team size. New hires, seasonal staff, casuals — they all get access at no extra cost. We will never introduce per-user pricing on an existing plan.

02

Your staff never pay anything to use HOSP OPS.

No staff subscriptions, no in-app charges, no premium features hidden from your team. If a person works at your venue, they can use every part of the app that their role needs.

03

No lock-in. Monthly plans cancel anytime, effective end of the billing month.

Message us on WhatsApp and we cancel. No cancellation fees, no exit interviews, no clauses. Annual plans run their term; monthly plans stop when you say so.

04

Your data is yours. Export your reports and records anytime.

Rosters, payroll, stocktakes, daily closes, incidents, contracts — you can export what belongs to your venue in a standard format, whenever you want, and take it with you if you leave.

05

No feature ransom.

We will never take a feature you already rely on and move it behind a higher tier to force an upgrade. Features improve on your plan, not away from it.

06

Support on WhatsApp, from people in your timezone who have run a venue.

Bahasa Indonesia or English. Real humans who have worked hospitality — not a ticket queue in another continent. Setup help, weekly check-ins in month one, same-day answers when something breaks.

If any of this stops being true, that's a broken promise, and we want to hear about it. Message us on WhatsApp.

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