Tonight's sales against target, labour percent right now, whether the night made money. HOSPOPS puts the numbers that matter in front of you while you can still change them.
Overseas software does not fit how Bali venues run. It is desktop first, English only, and priced for a chain in Sydney. Your staff live on WhatsApp, on Android, in Bahasa. Your labour law is PKWT and PKWTT, not W2. Your service charge is a point pool, not a tip jar.
Your GM reads tonight's brief at 8am. Labour percent moves live during service. Close is done by 1am and nobody's chasing numbers the next day. HOSPOPS is the operations layer for Indonesian venues.
Covers, roster, target, three things to hit tonight. Every station lead sees the same brief in their language.
Revenue and labour update as service runs. Send a runner home, call one in. Numbers before month end.
Revenue keyed, deposit confirmed, day locked. Once locked, the number is the number. Every change is on the log.
By morning coffee, Sous has summarised last night in one paragraph and lined up questions worth asking.
Live labour percent and margins every night, not at month end. Finance and P&L, purchasing with three-way match, menu intelligence, budget and targets, reports.
Rostering, attendance and leave, payroll, PKWT and PKWTT contracts, service charge distribution, hiring, onboarding, performance. Labour done the way Indonesia actually works.
Reservations, events, sports, checklists, weekly checks, logbook, issues, maintenance. The floor, handled, with WhatsApp native confirmations and briefings.
Guest profiles from every booking, guest voice from every review, marketing to segments that make sense. Staff never see personal details, owners see everything.
Sous is not a module you open. It has read every close, every roster, every invoice, every review. Ask it about last night. Ask it about a specific supplier. It answers in the language you asked.
Last night hit target. Labour 23.5 percent, revenue Rp 12,480,000 on 96 covers. Bar slowed after 22:30, worth checking the specials board. Tonight looks similar.
Semalam sesuai target. Labour 23,5 persen, pendapatan Rp 12.480.000 dari 96 tamu.
HOSPOPS is designed and shaped in the daily rhythm of these venues. If you want a reference, ask.
28 chapters on permits, people, money and the daily rhythm. Written from the floor at Club House, Bali. Free download, no name, no phone. Just your email.
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Open Bali Bistro right now, a live-style demo venue you can click through end to end. If it does not fit your venue, we will tell you.