Reports & owner intelligence

GM scorecard. Same numbers for owner and GM.

Daily closes roll up to a scorecard the owner reads over morning coffee: revenue vs target, planned vs actual labour (fed from lock snapshots), event budgets, future bookings. Exportable. No massaging — the system wrote them down as they happened.

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First 30 days

What actually changes in the first month.

No 90-day rollouts, no consultants. One venue, four weeks, one habit change per week.

Week 1
Roster on-system

GMs run the week from HOSP OPS. Staff see their shifts on their phone. WhatsApp screenshots stop.

Week 2
Daily close every night

Revenue, PAX, COGS, comps, spend/head, MOD, weather — captured before the doors are locked. Owner sees it by breakfast.

Week 3
Invoices scan in, not type in

Admin snaps supplier invoices. Line items and PPN parsed with confidence scores. COGS starts flowing into the P&L cleanly.

Week 4
MTD pace vs target

Command dashboard shows where you are against your monthly target — with the exact rows the P&L is still waiting on.

The GM

The GM runs the P&L, not the floor.

Your GM's job isn't to be everywhere — it's to own the numbers. HOSP OPS gives them a scorecard: revenue vs target, planned vs actual labour (fed straight from the lock snapshots), event budgets, future bookings.

Same numbers for both of you. No massaging — the system wrote them down as they happened.

GM SCORECARD · THIS WEEK
Revenue
Rp 148.2M
+6% vs target
Labour %
23.8%
planned 22.4%
Event budget
Rp 12.4M
under by 8%
Future bookings
42 pax
next 14 days
Rosters with live labour % vs target — warns on leave, availability & rest-hour conflicts before you lock
Daily close & nightly reports · GM & owner scorecards
Timesheets: QR clock-in → approved payable hours → export to any payroll
Leave calendar and balances · requests, approvals, entitlements
Checklists, incidents & QR clock-in (server-timestamped)
Works through bad internet — offline clock-in and checklists that sync when connection returns
Staff management with contracts, e-sign & PKWT tracking
Payroll-Lite: BPJS, PPh21, service-charge split — payslips staff see
Suppliers, invoices & purchase orders — AI invoice scan
Menu costing with recipe GP and stocktake variance (theoretical vs actual)
Deals & events + public "What's On" page per venue
Reviews & guest feedback in one inbox
In-app help centre + AI answers · support tickets on the record
Bilingual EN/ID · WhatsApp-native sharing · multi-venue
Free local support included · bilingual EN/ID

Take the venue off your shoulders.

20-minute walkthrough. Your venue, your numbers, no deck.

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